Los Angeles, CA Network Issues

Start Date:2017-03-03 21:37:00
End Date: TBD

We are currently experiencing network latency issues in Los Angeles and have notified the data center.

3rd Mar 2017
VA/NYC TS3 Users - Network Latency

Start: November 19, 2016 @ 12:50pm CST

We are aware of the latency issues some customers are experiencing and will update this status when we have further information.  The data center has been notified and are currently investigating the cause, thank you!
Last Updated: November 19, 2016 @ 12:51pm CST

19th Nov 2016
SCH: Dallas TX Network Maintenance

SCH: Dallas TX Network Maintenance Start: August 23, 2016 @ 12:30am CDT End: August 23, 2016 @ 8:00am CDT The Dallas network will be in a maintenance period on August 23, 2016 while the datacenter upgrades core networking equipment for futureproofing. The physical impact of this maintenance is expected to be less than 10 minutes, but as with ... Read More »

19th Aug 2016
SCH: Chicago IL Network Migration

SCH: Chicago IL Network Migration Start: August 26, 2016 @ 12:00am CDT End: August 26, 2016 @ 3:00am CDT WHAT: Network Migration, mandatory IP changeWHERE: Chicago ILWHO: ALL CUSTOMERS in ChicagoWHEN: Friday, August 26th, 2016 - Maintenance window: 12:00am CDT - 3:00am CDT New Protected IP Information: Ventrilo & Mumble Customers: Will be ... Read More »

19th Aug 2016
Chicago IL Network Issues

We are aware of the outage issues in Chicago and the data center is trying to get the DDoS mitigation hardware to filter correctly.  However, the size of the incoming attack is exceeding 125 Gbps and is hard to contain.

19th Apr 2016
Dallas TX Network Issues

We are aware of the intermittent latency issues in our Dallas TX location and we are working with the data center to try and isolate and resolve the issues.  When experiencing an issue, we would appreciate it if you run either a trace route or get an MTR report for at least 100 packets and submit the results in a support ticket.WinMTR: ... Read More »

19th Apr 2016

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