Start Date:2017-03-03 21:37:00
End Date: TBD
Last Updated: November 19, 2016 @ 12:51pm CST
SCH: Dallas TX Network Maintenance Start: August 23, 2016 @ 12:30am CDT End: August 23, 2016 @ 8:00am CDT The Dallas network will be in a maintenance period on August 23, 2016 while the datacenter upgrades core networking equipment for futureproofing. The physical impact of this maintenance is expected to be less than 10 minutes, but as with ... Read More »
SCH: Chicago IL Network Migration Start: August 26, 2016 @ 12:00am CDT End: August 26, 2016 @ 3:00am CDT WHAT: Network Migration, mandatory IP changeWHERE: Chicago ILWHO: ALL CUSTOMERS in ChicagoWHEN: Friday, August 26th, 2016 - Maintenance window: 12:00am CDT - 3:00am CDT New Protected IP Information: Ventrilo & Mumble Customers: Will be ... Read More »
We are aware of the outage issues in Chicago and the data center is trying to get the DDoS mitigation hardware to filter correctly. However, the size of the incoming attack is exceeding 125 Gbps and is hard to contain.
We are aware of the intermittent latency issues in our Dallas TX location and we are working with the data center to try and isolate and resolve the issues. When experiencing an issue, we would appreciate it if you run either a trace route or get an MTR report for at least 100 packets and submit the results in a support ticket.WinMTR: ... Read More »
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